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Monthly Archives: February 2010
Day 5: A Walk Around Kyoto, and Final Impressions
The work ethic among Japanese industrial companies may remain exhaustive, but certain other business traditions may be changing, David Brousell finds.
Day 4: A Look at an Integrated Factory
Manufacturers believe in the ideal of integrating their plant floors to enterprise systems; with its e-F@ctory, technology, Mitsubishi hopes to turn ideals into reality.
Wanted: Lean Workers
A new study indicates that Lean now outshines Six Sigma as the dominant force in corporate continuous improvement.
Posted in Enterprise Applications, Operational Excellence Tagged continuous improvement, lean, Six Sigma 1 Comment
Day 3: A Look Around, and a Business Update
Tokyo shows itself a city of contrasts, and American-based industrial manufacturers weigh in on their prospects for the year ahead, with some surprises.
Day 2: Arriving in Japan
In Toyota’s home country, the public is just as fixated on the carmaker’s safety issues as consumers in the United States, David Brousell reports.
Day 1: Leaving for Tokyo
A reporter’s trip to Japan to visit Mitsubishi Electric and learn more about the country’s manufacturing industry offers a unique learning opportunity. And lots of frequent flier miles.
Posted in Operations Management Tagged Far East, Japan, Japanese manufacturing, Kyoto, Mitsubishi Electric, Nagoya, Tokyo Leave a comment
Cloudy with a Chance of FUD
Oracle and SAP may be cloud-computing underachievers, but that isn’t stopping them from trying to influence the conversation.
Posted in Enterprise Applications Tagged cloud computing, CRM, CRM OnDemand, fear uncertainty doubt, FUD, IBM, Oracle, SaaS, SAP, Sun Microsystems Leave a comment
The Voice of the Customer Grows Deafening
Manufacturers such as P&G and retailers like Best Buy are listening to customers more intently and turning suggestions into new products, even while struggling to leave behind the old era of R&D.
Posted in Customer Management Tagged Best Buy, Blue Label, crowdsourcing, customer sentiment, Domino’s, NPD, Procter & Gamble, Product development, R&D, VOC, voice of the customer 1 Comment
Protecting the Supply Chain, Virtually
Cyber-criminals launch a phishing scam aimed at, of all things, carbon credits. Don’t supply chain managers have enough to worry about?



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