Monthly Archives: March 2010

Is Your Supply Chain Manager a Big Phony?

A new Oregon State study finds that supply chain managers must fill many roles and that they are distrusted because of it.
Posted in Supply Network | Tagged , , , , , | 2 Comments

(Mis)understanding NetWeaver

SAP’s NetWeaver is being skewered for not competing successfully against middleware market leaders. But it hasn’t realistically been positioned to do so for a long time.
Posted in Enterprise Integration, Systems & Integration | Tagged , , , , , , , | Leave a comment

Good Ethics = Better Profits

Corruption and quality control problems can’t always be fixed by new regulations or clever PR. When the trust is gone, so is, sorry to say, your business model.
Posted in Enterprise Applications | Tagged , , , , , , | 2 Comments

Don’t Fire Unprofitable Customers; Price Them Out the Door

A roundtable discussion among pricing practitioners reveals that perfecting the science of pricing is only the first step in improving margins; the second step is much harder.
Posted in Customer Management | Tagged , , , , , | 3 Comments

Ordering Up Innovation

SAP’s new CEOs want to reclaim the mantle of industry innovation leader. But building a culture of innovation takes time, and it can’t be mandated from the top.
Posted in Enterprise Applications | Tagged , , , , , , | Leave a comment

Onshoring Manufacturing

A trickle of announcements from manufacturers moving their production operations to the United States could be the start of something big, reshaping supply chains in the process.
Posted in Supply Network | Tagged , , , , , , , , | 5 Comments

Scrutinizing SAP’s Mobile Strategy

SAP is creating a strong ecosystem of partners in its mobility practice, but an acquisition might give the company the leg up it needs in this emerging wireless enterprise space.
Posted in Enterprise Mobility | Tagged , , , , , , , , , | 3 Comments

Toyota and the Curse of Lean

Toyota’s legendary adherence to lean didn’t lead to its current quality problems. But it may be making it harder for the company to find a fix.
Posted in Enterprise Integration, Systems & Integration | Tagged , , , , , , , | 2 Comments

Predicting a Recovery Requires a Crystal Ball

A variety of experts forecast a manufacturing rebound, but nobody really knows what the future holds.
Posted in Operations Management | Tagged , , , , , | 1 Comment

Toyota’s Biggest Blunder

In the wake of the automaker’s massive recall and now more driver complaints, questions linger about gas pedals, electronic throttle control systems, and just how Toyota is treating its customers.
Posted in Customer Management | Tagged , , , , , , , | 14 Comments