Manufacturing Executive

Risky Business

It’s been a year of belt tightening. Plant closings, layoffs, spending freezes, and reorganizations — all tactical levers for keeping costs down in order to survive a stubborn recession. But these short-term strategies are ways to keep companies afloat, and they are not necessarily sustainable given new pressures in the form of inflation, green agendas, and more and more regulations.

Suddenly, manufacturers are feeling a greater need to gain control across, and outside of, the organization. In other words, they need new ways to manage risk.

I’ve heard the term ‘risk management’ popping into more and more conversations lately. But what does it really mean? Loosely defined, it’s a balance between risk and related opportunities, but it spans many facets of the organization, from corporate reputation to operations to partnerships, and it includes financial reporting, regulatory compliance, quality control, production, new initiatives like green, and market dynamics. So the words “risk management” really mean something different to each industry, and to each company.

Manufacturers, however, need to take a good look at the banking and financial industry, which, following a bout of bad loans and bad decisions, has put greater emphasis on the role of the chief risk officer (CRO). This individual is responsible for policing possible problems. And, typically, he or she heads a risk department that keeps tabs on activities throughout the company, because risk management is a cross-functional effort.

The creation of a ‘risk department’ may seem a bit over-the-top for most manufacturers, but given the global landscape, the product quality problems that can pop up (from peanut butter to toys), and a growing dependence upon partners — a potential weak link in the supply chain — manufacturers can’t afford not to establish an office of risk management that not only tracks risks through the use of technology, but also enforces company-wide best practices and policies.

Manufacturers can’t wait until a crisis hits. And leaving it risk management to each department manager will result in a mix of technologies from a variety of vendors claiming they can remove risk. A hodge-podge of new technologies implemented to address one function, be it contract management or quality assurance, may only exacerbate the problem. There needs to be a cohesive, standards-based approach to this business problem.

It’s time for a unified, top-down approach to risk management. It’s time to appoint a CRO. Do you agree?

3 Comments

  1. Darren Riley
    Posted October 16, 2009 at 8:07 am | Permalink

    A CRO?….Seems like a plausible TLA and title to point the finger at an ever increasing need to manage risk coming from not only exisitng but new sources; governmental, suppliers, customers,more government. I think today’s manufacturing companies should re-visit business 101 and look hard at their operations and quality departments and what each is responsible for. A new level of enrichment/education (i.e. investment) is demanded for today’s agile markets. Isn’t risk management and tolernace equated to proper management of resources? And in manufacturing that’s responsibility of the CFO for cash and fixed assets and the COO for those that fluctuate in today’s marker; labor, materials,quality and mostly technology and innovation. I support Betrand…..earn those bonuses and beat the competition with hard work w/o deflecting the blame to a new CXO.

  2. Posted October 13, 2009 at 6:17 am | Permalink

    Stephanie

    I share your diagnosis but do not believe a new organization or some kind of heroic character can fit the bill.

    Very much like quality or e-business, risk management in manufacturing belongs to regular business, e. g. cannot be an after-thought handled by functional managers.

    Regards

    Bertrand

  3. Posted October 12, 2009 at 5:44 pm | Permalink

    Why add a layer of management?

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