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Tag Archives: Lean

Manufacturing v. Services: The Rematch

By Chris Chiappinelli | Published: December 10, 2009

Goods producers will outshine service providers in the near-term recovery, but will manufacturers stay lean?

Posted in Lean Matters | Also tagged ISM, jobs recovery, manufacturing inventories, service sector | Leave a comment

Maybe Lean Isn’t Right for Starbucks

By Chris Chiappinelli | Published: August 12, 2009

I don’t think a newfound embrace of lean principles will work for Starbucks’ clientele. Nothing kills the coffeehouse vibe like a P&L statement...

Posted in Lean Matters | Also tagged customer service, muda, process efficiencies | 5 Comments

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